In-Depth Research Requests
FRL reference staff will conduct in-depth research for Library users; however, we encourage you to use the Library resources in person with the assistance of the reference staff. If this isn't an option, we are happy to fulfill your research request.
Download the Research Request Form or contact the FRL for a copy.
In-depth research is conducted at a rate of $80 per hour, GST included. The minimum charge is for 15 minutes. Thereafter, the fee is charged in 15-minute time increments.
Photocopying material to fulfill the research request is charged at a rate of 15 cents per page.
How to make an in-depth research request
1. Have you narrowed down your research topic?
In order to make the best use of our FRL staff and your resources, please be as precise as possible regarding your research topic. If you have already consulted other sources, please let us know so we will avoid duplicating your efforts. FRL staff will discuss your research request over the phone or in person to be sure that we have all the necessary details.
2. Have you downloaded and completed the applicable sections of the printable-faxable Research Request form?
Please use pdf form offered above, Research Request form
Please take advantage of this form to fill in your name and contact details, your method of payment and other pertinent details. You are required to make payment arrangements in advance of the order being filled; invoices will only be issued for orders over $200 CDN, although partial or full payment may still be required. The Library staff will return the completed form to you by fax showing the total amount and providing any additional information related to your request. If you would like to suggest a time (fee) limit for your research, please also include that on the form.
3. Have you included the delivery information? The due date?
Don't forget to indicate how you would like to receive the material you have requested on your request form. You will be responsible for all mailing or courier fees. The FRL staff can supply more information regarding the options available to you.
Also, please specify the date you need the research completed by. In the case of an urgent request, the FRL staff will discuss with you whether or not they can meet your deadline. A rush request charge may apply; and staff will advise you at the time of your request.