New Membership

New TIFF Memberships purchased online, by phone or in person will be activated immediately. You will be able to begin accessing tickets at discounted member prices by quoting your membership account number. Please note: If you have named a second cardholder when purchasing online, please allow two business days for their account to be activated.

Your welcome package containing member card(s) and information will be mailed to you within two weeks of purchase.

Senior and Student/Youth Membership holders will be required to show ID to confirm eligibility when visiting TIFF Bell Lightbox to pick up tickets.

Members who are eligible for a charitable tax receipt will have it mailed to them within two weeks of their contribution being received.

Renewals

If you have renewed your membership online, please allow two business days for account activation. Renewals made by phone or in person will be activated immediately. Don’t forget to reference your membership account number found on your new membership card or your e-receipt, when making purchases.

Your renewal package containing member card(s) and information will be mailed to you within two weeks of purchase.

Senior and Student/Youth Membership holders will be required to show ID to confirm eligibility when visiting TIFF Bell Lightbox to pick up tickets.

Members who are eligible for a charitable tax receipt will have it mailed to them within two weeks of their contribution being received.

Gift Membership

If you have purchased a gift membership online or by phone, you will be mailed a package and voucher. To activate the membership, the recipient must present their voucher in person at the Gupta Box Office.

Purchasers of gift memberships who are eligible for a charitable tax receipt will have it mailed to them within two weeks of their contribution being received

If you have any questions regarding your gift membership, please call our Membership Office at 416.934.5869 or email us.

Donations: Tax Receipt

If you have made a donation to TIFF, thank you. As a charitable cultural organization, TIFF relies on the generous philanthropic contributions of people like you to help us in our mission to transform the way people see the world through film.

Donations over $10 are eligible for a charitable tax receipt. Receipts will be mailed within two weeks of your philanthropic gift being received.

If you have any questions about your gift, please contact our Philanthropy & Membership Office at 416.934.5869 or email us.

Charitable Registration Number: 119304541 RR0001

General Inquiries

For screenings, events, tickets and general inquiries email us at or call the Gupta Box Office between 10am and 7pm daily at 416.599.TIFF(8433) or toll-free at 1.888.599.8433

View our TIFF Bell Lightbox Ticket and Venue Policies.