Your tickets can be picked up as of September 2 at the Festival Box Office (TIFF Members can pick up their tickets from TIFF Members Box Office and TIFF Patrons Circle Members can collect from Patrons Circle Box Office), or at the Venue Box Office. Please present your reservation number, photo ID, and credit card.

If you want to exchange selections, you can do so beginning September 2 at Festival Box Office and up until 7pm on the evening before the screening you are exchanging.

FESTIVAL BOX OFFICE & TIFF MEMBERS BOX OFFICE
225 King St. West
Metro Centre
Entrance at the foot of Duncan St.

HOURS
August 20–September 4: 9am–7pm
September 5–15: 7am–7pm

General Inquiries
You can read about Festival Ticket & Venue Polices here.
For screenings, events, tickets and additional inquiries, contact us.
More Questions? Read our FAQ.