Ticket Pickup

Films + Events

If you have purchased tickets to a film or event — either online or by phone — you can pick up your tickets in advance or on the day of your event at the:

Steve & Rashmi Gupta Box Office
TIFF Bell Lightbox
Reitman Square, 350 King Street West

Please remember to bring your reservation number, the credit card you used to purchase the ticket(s), as well as a piece of government-issued ID at time of pick-up. Students will also be required to show their student ID.

Tickets can also be purchased in person at the Steve & Rashmi Gupta Box Office at TIFF Bell Lightbox.

Read TIFF Bell Lightbox Ticket and Venue Policies.

Subscription Series


If you purchased a Books on Film or Food on Film subscription, your tickets will be available for pickup as of February 3, 2014.

Summer Camps


If you have registered your child for one of our Summer Camps, the Learning department at TIFF Bell Lightbox will send you three forms to complete and return prior to the start of that camp.

Family 10 Pack


The Family 10 Pack can be redeemed for 10 tickets to the TIFF Kids digiPlaySpace, March Break Family Matinees or TIFF Kids International Film Festival regular film screenings (on sale beginning March 19, 2014). 10 Pack tickets must be selected within a single sales transaction.

General Inquiries


For screenings, events, tickets and general inquiries, email us or call the Box Office between 10am and 7pm daily at 416.599.TIFF(8433), or toll-free at 1.888.599.8433