Ticket Info

Directory


Know Your Options

  • My Choice — You select the films. Customize your Festival experience using our online package ticket-selection tool. Available in Flex, Premium & Value Packs
  • TIFF Choice — We select the films. Let our programmers customize your Festival experience.
  • Single Tickets — Single tickets to a wide array of films are available daily throughout the Festival. You can purchase them ahead of time at the Festival Box Office, or at the Venue Box Office on the day of the screening.

Also Available:

  • Rush — Tickets may become available at 7am on the day of the screening; or, Rush tickets are sold at the Venue Box Office 10 minutes before screenings.
  • Group Sales — Save when booking with 20+ people! Group sales only booked over the phones


Where to buy

Online

tiff.net/thefestival

By Phone

416.599.TIFF
1.888.599.8433 (Toll-free)

In Person

FESTIVAL BOX OFFICE & TIFF MEMBERS BOX OFFICE

225 King Street West, Metro Centre
Entrance off of Duncan Street

Festival Patrons Circle Box Office

Steve & Rashmi Gupta Box Office
Reitman Square
350 King Street West

August 22–September 15: at the Steve & Rashmi Gupta Box Office

Box Office Hours

August 20–September 4: 9:00am to 7:00pm
September 5–15: 7:00am to 7:00pm

Venue Box Offices

(for purchases on the day of the screening at that Venue)
Box offices open 1 hour before the first screening of the day. Box offices close 30 minutes after the start of the day's final screening.


Step-by-Step

Seeing films with a 'My Choice' package

There are two major phases: Package Purchase (June through mid-August), and Package Ticket Selection (starting at the end of August, after the schedule is announced).

Key Steps

  1. Package Purchase starts July 10 (June 25 for TIFF Members, July 3 for Visa Cardholders). You will need to provide an email address if you want to make your package ticket selections online.

  2. Collect your Ticket Package and Programme Book Pickup Vouchers

  3. You will be emailed your RANDOM package ticket selection window and unique package code on August 19. (Contributor Members & Up have advanced selection windows)

  4. Pick up your Festival Programme Book and Official Film Schedule beginning August 20 at the Festival Box Office (or view the full film lineup and schedule online). Begin to plan and schedule your Festival ahead of your ticket selection start time (once you enter the system, you will only have one hour to make your selections). Use our wish list to plan your Festival

  5. At the start of your selection window, begin making your package ticket selections:

    • Aug 27-Aug 30
      • August 24–27 for Contributor Members & Up, according to member level
    • Back Half Pack and Daytime Pack on September 2
      • September 2 for Back Half and Daytime pack buyers (Contributor Members and Up have an early selection window in the morning)
  6. You can make your ticket selections for your package in 1 of 3 ways:
    1. Online: The best way. Visit tiff.net anytime between your assigned start time and August 30, 7pm ET and enter your package code.

    2. Phone: Call us at 1-888-599-TIFF / 416-599-8433 anytime between your start time and August 30, 7pm. For a quicker checkout, please come prepared with your package code and your first and second selections. An agent will assist you in making selections based on inventory availability.

    3. In person: You can visit us at Festival Box Office anytime between your start time and August 30, 7pm. For a quicker checkout, please come prepared with your package code and with your first and second choice. An agent will assist you in making selections based on inventory availability.

  1. Your tickets can be picked up as of September 2 at the Festival Box Office . Please present your Pickup Vouchers, reservation #, photo ID, and credit card. If you want to exchange selections, you can do so beginning September 2 at Festival Box Office and up until 7pm on the evening before the screening you are exchanging.

 

Seeing films with a 'TIFF Choice' package (in advance)

 

Key Steps

  1. Package Purchase starts July 10 (June 25 for TIFF Members, July 3 for Visa Cardholders). Please note, Student and Senior orders will require valid ID at while entering the cinemas.

  2. Collect your Ticket Package and Programme Book Pickup Vouchers

  3. You will be emailed the dates/times of the screenings of your package by August 31.

  4. Present your Pickup Voucher to collect your tickets anytime beginning September 2 at your Festival Box Office.

Key Dates

Ticket packages on sale for TIFF Members June 25, 10am
Ticket packages on sale for Visa cardholders July 3
Ticket packages on sale July 10
Film selections are emailed August 30
Pick up begins September 2

 

Seeing films by purchasing à la carte single tickets
Ticketing FAQs for more information
August 22 and 23 for TIFF Patrons Circle Members

 

Key Steps

  1. Consult tiff.net on August 31 to see what films are Off Sale

  2. Single tickets go on sale September 1 9am (August 22 for TIFF Patrons Circle Members, according to Member level)

  3. Pick up your tickets at the Festival Box Office beginning September 2

  4. If film is off sale:
    • Additional tickets may become available for purchase at 7am daily – go to the Festival Box Office, online, or phone
    • Sometimes there are unused seats because not all ticketholders show up to a screening; these are made available to the rush line at the Venue Box Office (10 minutes before the screening); see Ticketing FAQs for more information.


Key Dates

Programme Book available for purchase or pickup at the Festival Box Office August 20
Pick up the Official Film Schedule August 20
Full film schedule posted online August 20, 9am
Single Tickets on sale to TIFF Patrons Circle Members (according to Member level) August 22-23
Off Sale screenings posted at tiff.net August 31, 9am
Single tickets on sale September 1, 9am
Pickup and exchanges begin September 2, 9am